At Cineminn Media Co., we are committed to maintaining the trust and confidence of our visitors to our web site. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
1. Information We Collect
We collect information that you provide directly to us when you book a photoshoot, create an account, or communicate with us. This includes:
- Contact Information: Name, email address, phone number, and mailing address.
- Property Details: Addresses of listings, access codes (e.g., lockbox combos), and property specific notes.
- Payment Information: Credit card details and billing information (processed securely via our third-party payment processors).
- Account Credentials: Username and password for your client portal.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited, through the use of cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to operate our business and provide you with high-quality real estate media services. Specifically, we use your data to:
- Process and fulfill your orders for photography, drone, and 3D tour services.
- Communicate with you regarding appointment confirmations, delivery of media, and customer support.
- Generate automated marketing materials (such as property websites and flyers) as part of our Marketing Suite.
- Send you technical notices, updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities in connection with our services to improve our website and offerings.
3. Sharing of Information
Cineminn Media Co. does not sell, trade, or rent your personal identification information to others. We may share information with:
- Service Providers: We share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, hosting services, and automated marketing platforms), so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Cineminn Media Co., or protect the personal safety of users of the site or the public.
4. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. All payment transactions are processed through a gateway provider and are not stored or processed on our servers.
5. Cookies and Tracking Technologies
Our website uses "cookies" to enhance your experience. A cookie is a piece of data stored on your hard drive to help us improve your access to our site and identify repeat visitors. You can choose to disable cookies through your individual browser options, though this may limit your use of certain features on our website.
6. Third-Party Links
Our Service may contain links to other sites that are not operated by us (e.g., Matterport, YouTube, social media platforms). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: